Privacy Policy
Effective Date: 27 April 2026.
At LeiRide.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our taxi services, website, or contact us through call, WhatsApp, or online forms.
1. Information We Collect
When you use our services, we may collect the following types of information:
a) Personal Information
- Full Name
- Phone Number
- Email Address
- Pickup & Drop Locations
- Travel details and preferences
b) Booking Information
- Type of service (Local Rental, One Way Drop, Outstation Trips, Multi-Day Trips)
- Vehicle selection
- Travel dates and duration
c) Technical Data
- IP address
- Browser type and device information
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
- Process and confirm ride bookings
- Communicate booking details via call, SMS, or WhatsApp
- Provide customer support and assistance
- Improve our services and website experience
- Ensure safety, fraud prevention, and service quality
- Send updates, offers, or service-related notifications
3. Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Verified drivers for ride fulfillment
- Trusted service partners involved in operations
- Legal authorities if required by law
All third parties are obligated to maintain confidentiality and data security.
4. Data Security
We implement appropriate security measures to protect your data, including:
- Secure servers and encrypted communication
- Restricted access to personal information
- Regular monitoring for vulnerabilities
However, no digital platform is 100% secure, and users are advised to take necessary precautions.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings if you prefer.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill service requirements
- Comply with legal obligations
- Resolve disputes and enforce policies
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Opt out of promotional communications
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
LeiRide.com
📍 Address: #EL146, Mahape, Navi Mumbai – 400710 Maharashtra
📞 Phone: +91 7710991126
📧 Email: support@leiride.com / Leiride24@gmail.com
12. Consent
By using our website and services, you agree to the terms outlined in this Privacy Policy.